Option 3: Sync Audiences only

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Overview

For organizations unable to share customer identifiers, audience activation can be achieved by syncing segment feeds and passing segment IDs in ad requests. This privacy-first approach enables both custom and general audience targeting without exposing customer-level data. Ad requests must include segment identifiers to support targeted activation.

Integration Requirements

• Segment feed must specify which audience segments are available to designated advertiser teams.

• Ad requests must include relevant segment ID(s) for each customer.

How It Works

The CDP or audience platform provides Epsilon with a segment feed through file upload or API. Segment IDs included in ad requests are used to match audiences to campaigns. Mapping between customers and segments is maintained internally within the retailer's backend systems.

Integration Examples

Ad Request Example: Ad request containing segment IDs:

POST $BASE_URL/v1/ads/generate HTTP/1.1
accept: application/json
content-type: application/json
Authorization: Basic <API_KEY>
{
	"audience": {
        "segments": [
            {
                "segmentIds": [
                    "segment-1"
                ]
            },
            {
                "sourceId": "RETAILER_SOURCE_2",
                "segmentIds": [
                    "general-segment-4","general-segment-3"
                ]
            }
        ]
    },
    "sessionId": "ec9-4e07-881d-3e9",
    "dtmCookieId": "AAAF8xLBTA968AB6TOthAAAAAAE",
    "placement": "search",
    "catalogId": "628dbe95-2ec9-4e07-881d-3e9f92ab2e0b",
    "searchTerm": "chocolate",
    "options": {
        "filterMode": "AndOr"
    },
    "maxNumberOfAds": 3
}

Are you syncing segments from multiple sources?

If you are, you'll also need to provide the sourceId in the segment object. This value is agreed between yourself and Epsilon to reference the segment's source. An example might be customer-cdp-1.

If you are only syncing from one source/CDP, you only need to send the segmentIds in the segment array.

Feed File Sync Integration (Recommended)

When syncing segments, we only require one file.

Segment File

A segment file is used to provide a segment ID which is shown in the UI, a name, and description. It can also be used to specify any specific team_ids that can view a segment, allowing you to curate segments for specific advertisers.

segment_id	name	description	team_ids
general-segment-1	High Spending Shoppers	Shoppers with an average weekly shop in the top 15%.
general-segment-2	Value Shoppers	Shoppers that have a higher basket % of value driven products.
general-segment-3	Recurring Shoppers	Shoppers that shop every week on average.
custom-segment-1	Custom: High Purchase Recency BrandCo	Customers purchasing BrandCo in the last 30 days.	["a5166fc4-f874-4741-a721-c05ffd9941a5","92f4b91f-0089-4102-b13b-6015da8e0174"]

View the Segment Reference Guide here

API Sync Integration

When syncing customers and segments by API, there are one or two operations that need to be completed.

1. Create segments

2. Optional: manager segment access

Creating Segments via API

As you are managing the customer-segment relationship prior to the ad request, you only need to send segments.

You need to provide a segment ID which is shown in the UI, a name, description, as well as your retailer team.

The segments API uses bearer authorisation used by the Partner API. You will need to generate a bearer token and use it. Learn more: Authentication requests.

POST $BASE_URL/v1/segments HTTP/1.1
accept: application/json
content-type: application/json
Authorization: Bearer <API_KEY>
{
  "segment":{
        "segmentId": "general-segment-4",
        "sourceId": "DEFAULT_SOURCE_ID",
        "name": "Value Shoppers",
        "description": "Shoppers that have a higher basket % of value driven products.",
        "retailerTeamId": "13c84def-41cb-4f99-a3fc-6788264f79fe"
  }
}

View the reference for the Create a segment endpoint here.

If syncing segments via API. This sourceId aligns to the ad request.

Maximum of 100 segments per ad request.

If you are syncing more than 100 segments, please contact Epsilon. If you exceed 100 segments per customers, ad requests may have reduced segment pooling and truncate segments in the request.

In the event of truncations, you will see the metadata.warningsfield in the ad response appear and populate, like below:

  "metadata": {
    "warnings": [
      "Audience Segment IDs exceeded the limit of 100 and were truncated"
     ]
  }

Optional: manage segment access

You can use the manage-access function to provide access to selected advertisers to see the segment, allowing you to curate segments for specific advertisers.

POST $BASE_URL/v1/segments/{id}:manage-access HTTP/1.1
accept: application/json
content-type: application/json
Authorization: Bearer <API_KEY>
{
  "accessTeamIds":[
        "90d5f138-2090-412b-a397-1f59ea6a31b3","1439f6f2-8c43-4ec5-b511-fc153f7d8119"
        ]
}

View the reference for the Manage access to a specific segment endpoint here.